Welcome to the My Magic Moments FAQ page! Here you’ll find answers to the most common questions about our app, features, and services. If you have any other questions, please feel free to contact us
General Questions:
A: My Magic Moments is an innovative app that allows families to create personalized storybooks for children. Using our advanced technology, you can clone your voice and create animated avatars from photos, bringing stories to life in a unique and engaging way
A: Simply choose a story from our extensive library, record your voice or use our voice cloning feature, and create a personalized avatar. Your child
can then enjoy the story narrated by a familiar voice, with animated visuals to enhance the experience
A: My Magic Moments is designed for families, including parents, grandparents, and other loved ones who want to share special storytelling moments with children aged 2-7
Features and Functionality:
A: Our library features a wide range of animated and illustrated stories, authored by both our in-house writers and talented authors from around the world. We regularly update our collection to include diverse factual and mythical themes, varied interests, and engaging life issue relatable content.
A: Yes! My Magic Moments allows multiple family members to create and share stories. You can invite loved ones to join your secure network, making it easy for grandparents, aunts, uncles, and friends to participate
A: No, however, we have plans to extend the library to include interactive games, nursery rhymes, and quizzes, all of which loved ones will be able to narrate and lead children through
Author and Publisher Information:
A: Authors can submit their books through our website. Once approved, their books will be available in our library, and they will earn a commission each time a user personalizes and reads their book
A: Authors gain access to a global audience, new revenue streams through commissions, and the opportunity to be part of an innovative storytelling platform. Our app also provides excellent exposure and marketing support.
Technical Questions:
A: My Magic Moments is compatible with most smartphones and tablets, including both iOS and Android devices. You can also access our app through your web browser
A: Absolutely. We prioritize safety and privacy, ensuring that all content is child-friendly and that personal data is securely protected. Our app complies with all relevant regulations and guidelines.
A: If you need assistance, please visit our Contact Us page to get in touch with our support team. We’re here to help!
Pricing and Subscription:
A: We offer a free version with limited features, as well as two premium subscription tiers with additional benefits, such as access to a wider range of stories, ad-free viewing, and offline access. Please visit our Pricing page for more details.
A: Yes, we offer a free version of the app that allows you to experience some of our features before deciding to upgrade to a premium subscription
A: You can cancel your subscription at any time through the app settings or by contacting our support team. For detailed instructions, please refer to our Subscription Management page
Contact and Feedback:
A: We value your feedback! Please visit our Feedbackpage to share your thoughts and suggestions. Your input helps us improve our app and better serve our users.
A: You can reach our customer support team by visiting our Contact Us page or by emailing support@mymagicmoments.app. We’re here to
assist you with any questions or issues you may have.